Users unable to access MetaShare

Start time: 6 October 2025, 8:10 CEST

Due to an ongoing incident in Microsoft 365 users in some tenants can’t access SharePoint sites and as a result can’t access MetaShare. Administrators in affected tenants can follow the issue SP1166466 in admin portal (note, the issue is not visible for not affected tenants).

End time: 6 October 2025, 13:00 CEST
Microsoft informed the issue is now resolved.

We've identified that a section of service infrastructure is underperforming due to a
misconfiguration, resulting in both reduced site availability and reliability. We're
actively working to resolve the configuration and mitigate impact.