Health status

MetaShare depends on the service health of Microsoft 365 and Azure. You can also get updates on Microsoft’s health status from Twitter (@MSFT365Status).

If there are no ongoing problems with Microsoft 365 and your problem is not listed here, check our known issues.

Ongoing issues

None

Resolved issues

  • Users unable to access MetaShare

    Start time: 6 October 2025, 8:10 CEST

    Due to an ongoing incident in Microsoft 365 users in some tenants can’t access SharePoint sites and as a result can’t access MetaShare. Administrators in affected tenants can follow the issue SP1166466 in admin portal (note, the issue is not visible for not affected tenants).

    End time: 6 October 2025, 13:00 CEST
    Microsoft informed the issue is now resolved.

    We've identified that a section of service infrastructure is underperforming due to a misconfiguration, resulting in both reduced site availability and reliability. We're actively working to resolve the configuration and mitigate impact.

  • E-mail notifications are not being sent

    Start time: 8 July 2025
    End time: 9 July 2025

    Currently no automatic e-mail notifications are being sent to the approvers, when a document is submitted for approval.
    We are investigating this and hope to resolve the issue within soon. If you need to notify the approver(s), before this issue is resolved, you need to send them manual notifications. The approvers will however see the task in the workspace where the document resides.

    Our internal tests show that this issue now seems to be resolved.

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All resolved issues