Some workspaces or documents might not appear in MetaShare as expected, because they are not correctly included in the search results returned by Microsoft Search.
Update 12 March 2024: Issues loading workspaces and documents on the MetaShare start page are caused by an ongoing service degradation in Microsoft 365 (refer to admin portal issue SP709902). Reindexing affected SharePoint sites has helped to resolve the issue in most cases. Contact us if you need help with reindexing missing workspaces.
Reported: 14 February 2024
Resolved: 19 June 2024